Flexwren
Flexwren
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    Flexwren

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    Questions before you order? Email support@flexwren.com

    Call or text +1 (307) 346-7712

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    © 2026 GLX Technologies LLC. All rights reserved.

    v1.62.2 · c882531

    Privacy Policy

    How we collect, use, and protect your information

    Last updated: 12 September 2026

    This Privacy Policy describes how Flexwren ("we", "us", "our") collects, uses, stores and shares personal information when you visit flexwren.com (the "Site"), create an account, contact us, or place an order. It applies wherever you live.

    Who we are

    Flexwren operates the Site and sells home fitness and sports gear directly to customers. Flexwren is operated by GLX Technologies LLC, a limited liability company registered in the State of Wyoming, United States, which is the controller of the personal information described here. For privacy questions, contact support@flexwren.com.

    Information we collect

    Depending on how you use the Site, we may collect:

    • Account and contact details — such as your name, email address, and account credentials.
    • Order and delivery information — such as billing and shipping addresses, a phone number when provided, order history, and order communications.
    • Payment records — payments are processed by Stripe. We do not receive or store your full card number; Stripe provides limited transaction information needed to complete and support an order.
    • Technical and Site activity data — such as IP address, browser information, requested pages, timestamps, and referral information recorded by the Site or its security and hosting services.
    • Communications and preferences — messages you send us and any marketing preference you choose to provide.

    How we use your information

    We use personal information where needed to:

    • operate the Site, accounts, checkout, and order fulfilment;
    • communicate about orders, support requests, and account activity;
    • protect the Site, prevent fraud, and investigate service problems;
    • send optional marketing messages where you have requested them; and
    • meet applicable legal, tax, and record-keeping obligations.

    Legal basis

    We collect and use personal information where it is necessary to perform our contract with you (for example, fulfilling an order), where we have a legitimate interest that is not overridden by your privacy rights (for example, securing the Site), or where we are required by law. Where consent is required, such as certain marketing communications, we ask for it separately and you may withdraw it at any time.

    Service providers and disclosure

    We disclose only the information needed for providers to perform services such as payment processing, hosting and security, order fulfilment, and customer communications. Providers process information under their own terms and privacy obligations. We may also disclose information when required by law, to protect legal rights, or in connection with a business transfer. We do not sell your personal information. Contact us if you need current information about a provider used for your transaction.

    International transfers

    We are a United States company and our service providers operate in several countries, so information you give us may be stored or processed outside the country where you live, including in the United States. We use providers that apply appropriate safeguards to that information.

    Analytics

    We use privacy-friendly analytics to understand aggregate traffic to the Site. It is configured to minimise personal data collection and does not follow you across other websites.

    Cookies and local storage

    The Site uses cookies or browser storage required for sessions, carts, preferences, security, and enabled measurement features. Available browser controls can be used to remove or block them, although doing so may prevent parts of the Site from working.

    Cookies and advertising

    Where the Site runs advertising, we use the Meta Pixel and Google advertising cookies to measure how our ads perform, together with Meta's Conversions API, which sends certain order and browsing events to Meta directly from our server. These are set only after you accept them in the cookie banner, recorded in a cov_consent cookie on flexwren.com. You can change your choice at any time using "Cookie settings" in the footer.

    Security and retention

    We use reasonable safeguards appropriate to the information and the services in use. No internet service can guarantee absolute security. We retain information only for as long as reasonably needed for the purposes described above, including order support and legal or accounting obligations.

    Your choices and rights

    Depending on where you live, you may have rights relating to access, correction, deletion, objection, restriction, portability, or withdrawal of consent. You can unsubscribe from optional marketing using the method included in the message. To make a privacy request, email support@flexwren.com. We may need to verify the request before acting.

    Nothing in this policy limits or excludes the data-protection rights you have under the law of the country you live in. Where those rights give you more than this policy does, those rights apply. You can also complain to the data protection or privacy authority in your own country.

    Children

    The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

    Changes to this policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top changes when we do. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.

    Contact

    For privacy enquiries, contact support@flexwren.com.

    Who you are buying from

    Your order is placed with, fulfilled by and supported by GLX Technologies LLC, a limited liability company registered in the State of Wyoming, United States. It is the seller of record for everything sold on Flexwren.

    GLX Technologies LLCWyoming, United StatesEmail support@flexwren.comCall or text +1 (307) 346-7712

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